Rivva - Privacy Policy
Operated by Baby.ai LLC
Last Updated: November 20, 2025
This Privacy Policy explains how Baby.ai LLC collects, uses, stores, and shares personal information when you use the Rivva app and related services.
By using Rivva, you consent to the practices described below.
1. Information We Collect
1.1 Account Information
Email address or mobile phone number used for login
Authentication method used (verification code or magic link)
We do not store or collect passwords.
1.2 Baby & Caregiver Information
Entered voluntarily by users, including:
Baby nickname, age, or birth date
Feeding, diaper, stool, sleep, growth, and caregiving logs
Notes or observational data
Images uploaded for insight processing (e.g., diaper/stool photos)
1.3 Stored Images
Rivva may store a reduced-size version of uploaded images so users can view them later in history or logs.
1.4 Device & Usage Data
Device type, OS version
App usage and screen activity
Crash reports and diagnostics
2. AI Image & Data Processing
If you upload images for AI insights:
Images are securely passed to the Google Gemini API to generate analysis results.
Baby.ai LLC does not operate or train any machine-learning models.
Insight metadata (e.g., “yellowish color,” “watery texture”) may be saved for charts and history.
Baby.ai LLC does not control how Google stores or uses images processed by Gemini, and Google’s policies apply.
You may delete stored images or insight when you delete a baby profile.
3. How We Use Information
We use collected information to:
Provide and improve-app functionality
Generate analytics and insight visualizations
Support caregivers in tracking baby needs
Power AI-based features when requested
Communicate service updates
Maintain security and prevent misuse
We do not sell personal information.
4. Sharing of Information
We may share information with:
Service providers (e.g., cloud hosting, analytics, AI processors)
Law enforcement if required by law
Entities involved in a merger or acquisition (with notice)
We do not share data for advertising or third-party marketing.
5. Data Retention & Deletion
We retain data while your account is active. You may request deletion through the app by deleting your account. We may retain limited information to comply with legal requirements.
6. Children’s Privacy
Rivva is intended to be used by adults tracking infant data. We do not knowingly collect information directly from children under 13.
7. Security
We use encryption and industry-standard security measures, but no system is perfectly secure. Users are responsible for protecting access to their accounts.
8. Changes to This Policy
We may update this policy. Material changes will be communicated through the app or email.
9. Contact
Baby.ai LLC
Email: contact@babies.app