Rivva - Terms of Service
Operated by Baby.ai LLC
Last Updated: November 20, 2025
Welcome to Rivva (“Rivva,” “we,” “our,” or “us”), operated by Baby.ai LLC. Rivva is a mobile application designed for caregivers to track baby-related activities such as feeding, diapers, sleep, growth, and health insights (the “Service”). By downloading, accessing, or using Rivva, you agree to these Terms of Use (“Terms”).
1. Eligibility
You must be at least 18 years old to use Rivva. By using Rivva, you confirm that you are the parent or legal guardian of the child whose data you track, or you have been authorized to enter such information.
2. Not Medical Advice
Rivva is not a medical device and does not provide medical advice, diagnosis, or treatment. AI-generated insights are informational only and may be inaccurate or incomplete. Always consult a licensed medical professional for clinical guidance. Do not rely on Rivva in emergencies.
3. User Accounts & Authentication
To create an account, you provide a mobile phone number or email address. Login is performed using one-time verification codes (SMS or email) or magic login links.
We do not collect or store passwords.
You agree to maintain control over your phone number or email access.
You are responsible for actions taken through your account.
4. Acceptable Use
You agree not to:
Use Rivva for illegal or harmful purposes
Attempt unauthorized access or interfere with Service functionality
Upload unlawful, offensive, or infringing content
Reverse engineer, copy, or modify the Service or technology
We may suspend or terminate access for violations or for disruptive behavior.
5. Subscriptions & Billing
Some features require a paid subscription. Purchases are processed by the Apple App Store or Google Play Store, and store billing policies apply.
Subscriptions automatically renew unless canceled through your store account.
Fees are non-refundable except as required by law or platform rules.
6. Intellectual Property
All Rivva content, trademarks, designs, and software are owned by Baby.ai LLC or its licensors. You may use Rivva only for personal, non-commercial purposes. You may not reproduce or distribute without written permission.
7. AI Image Processing
Some Rivva features provide insights based on analysis of uploaded images (e.g., diaper or stool photos). When you upload an image:
The image is securely transmitted to the Google Gemini API for processing.
Baby.ai LLC does not run or train its own AI models.
Baby.ai LLC does not permit AI training on submitted content.
A reduced-size version of the image may be stored in your account so you can reference it later.
Baby.ai LLC does not control how Google uses or stores images processed through the Gemini API. Please review Google’s privacy policy for details.
AI-generated insights are informational only and may be inaccurate.
8. Limitation of Liability
To the fullest extent permitted by law, Baby.ai LLC is not liable for:
Errors, inaccuracies, or misinterpretations
Decisions made based on Rivva data or AI insights
Service interruptions or data loss
Unauthorized access to accounts or content
Our total liability will not exceed the amount paid by you during the prior 12 months.
9. Termination
We may suspend or terminate access to the Service at any time. You may discontinue use at any time. Certain provisions (e.g., IP rights, liability limits) survive termination.
10. Changes to Terms
We may update these Terms periodically. Continued use after updates constitutes acceptance. We will notify users of material changes.
11. Governing Law
These Terms are governed by the laws of the State of California, excluding conflict-of-law rules.
12. Contact
Baby.ai LLC
Email: contact@babies.app